Crush Holidays values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when using our services. By using our website and services, you consent to the practices described in this policy.
We collect various types of information from you, including:
1.1 Personal Information
When you book services or contact us, we may collect personal details, such as:
– Name
– Email address
– Phone number
– Passport details (for visa/passport services)
– Address
– Payment information
1.2 Non-Personal Information
We may also collect non-personal data automatically through cookies, such as:
– Browser type
– IP address
– Device information
– Usage data (pages visited, time spent, etc.)
1.3 Sensitive Information
In some cases, we may require sensitive information for specific services, such as:
– Health-related information (for travel insurance, visa processing)
– Special requests for elderly care, medical conditions, etc.
We use the information we collect to provide you with better services and improve your experience. Specifically, we use your information to:
– Process flight bookings, tour packages, accommodations, visa applications, and passport services.
– Personalize your travel experiences based on preferences.
– Communicate with you regarding bookings, offers, and customer support.
– Ensure compliance with legal and regulatory requirements.
– Improve website functionality and user experience through analytics.
We may share your information with third parties only in the following circumstances:
3.1 Service Providers
To complete your bookings and provide the requested services, we may share your information with:
– Airlines, hotels, tour operators, and other service providers.
– Visa and passport authorities.
– Payment processing companies.
3.2 Legal Compliance
We may disclose your information if required by law, to protect our legal rights, or to comply with legal proceedings.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
We prioritize the security of your data and take several measures to protect it from unauthorized access, loss, or misuse. These include:
– Secure server systems.
– Encrypted payment gateways.
However, no system is 100% secure, and we cannot guarantee absolute security. We encourage you to take personal precautions to protect your information, such as using strong passwords and avoiding sharing sensitive information unnecessarily.
You have certain rights regarding the personal data we collect and hold, including:
5.1 Access and Update
You can request access to the personal data we hold about you, and you may update or correct it if needed.
5.2 Delete Your Data
You may request the deletion of your personal data. We will comply unless we are required to retain it by law or for legitimate business purposes.
Our website uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and improve services.
6.1 Types of Cookies
– Essential Cookies: Necessary for the website to function properly.
– Performance Cookies: Help us understand how visitors interact with our website.
– Advertising Cookies: Used to deliver relevant ads based on your preferences.
6.2 Managing Cookies
You can control the use of cookies through your browser settings. However, disabling cookies may limit your access to certain features on our website.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those third parties when you visit their websites.
Your information may be transferred to and stored in countries outside your own, including countries that may have different data protection laws. By using our services, you agree to such transfers, storage, and processing.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When we no longer need your data, we securely delete or anonymize it.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this page regularly to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Crush Holidays
56/64, Ramalingeswar Kovil Street,
Teynampet, Chennai, Tamil Nadu – 600018
99622 22242 / 89390 93344
By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting Crush Holidays with your travel needs.
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